Due to the hygiene or sanitary nature of the product , sales are considered final and non-returnable
except for obvious manufacturing defects upon inspection of all the components. In such instances,
seller must be notified as soon as possible in an email.

It is therefore advisable to read and understand  instructions and be familiar with the parts  to  figure out
how they fit together  before proceeding with the installation. Additional installation tips and
recommendations are provided at (
Click here.)

Under normal use and assuming it is installed properly, each bidet carries a one year warranty that
involves either full replacement, repair or parts replacement. For faster response, buyer may opt to
initially assume mail back fees after consultations but will be reimbursed. Alternatively, a return label
may be requested.

Under no circumstance shall the seller be held accountable for any form of damages within the user's
premises related to the installation and use of any of these products.
<<< Back <<<
 Ph 956 464 0710